Privacy Policy

Welcome to TechNext ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at business@technext96.com.

When you visit our website https://technext96.com (the "Website"), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Website, or otherwise contacting us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Contact Data: Name, email address, phone number, and mailing address.
• Business Data: Company name, project details, budget requirements, and information submitted through our project or contact forms.
• Credentials: If you use our dashboards, we collect security credentials used for authentication.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information.

We use third-party analytics and tracking solutions (such as Google Analytics) to help us analyze website traffic and user behavior to optimize our site experience.

2. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

• To Deliver and Facilitate Services: To process your requests, consult on software projects, and build custom applications (including SaaS and white-label platforms).
• To Respond to Inquiries and Provide Support: We use your contact details to reply to your questions, feedback, and support requests.
• To Optimize Our Website: To understand how visitors interact with the Website so we can improve layout, page load times, and search rankings.
• For Marketing and Communications: With your consent, we may send you updates about new products, blogs, and promotional emails regarding TechNext services. You can opt-out at any time.
• For Legal and Safety Compliance: To comply with legal requirements, prevent fraudulent activity, and enforce our terms.

3. How Your Information is Shared

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data with key third-party service providers that perform services on our behalf, including:

• Hosting and Infrastructure: Vercel (for website deployment), Prisma/database providers (for data storage).
• Analytics: Google Analytics (to monitor site usage statistics).
• Communication tools: Firebase, email delivery APIs, and email clients (to send notification and marketing emails).

4. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help us keep your sessions secure, remember your preferences, and track visitor interactions. You can configure your browser to refuse all or some browser cookies, but this may restrict certain parts of the Website.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the services within a secure environment.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws (such as GDPR or local regulations). These may include:

• The right to request access to and obtain a copy of your personal information.
• The right to request rectification or erasure of your personal data.
• The right to restrict the processing of your personal information.
• The right to data portability (transferring your data to another organization).

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. Children's Privacy

We do not knowingly solicit data from or market to children under 13 years of age. By using the Website, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 13 years of age has been collected, we will take reasonable measures to delete such data from our records.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" or "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may contact us by:

• Email: business@technext96.com
• Phone: +92 349 1089456
• Address: Khurshaid Khan Plaza, Charbagh Swat, Pakistan