E-commerce
AI-Powered Personal Shopper for E-commerce
An AI-driven chatbot that acts as a personal shopper, guiding users through product discovery and increasing conversion rates.
Project Summary
We integrated an intelligent chatbot into an existing e-commerce platform. Using Natural Language Processing (NLP) and Genkit, the chatbot understands user queries, asks clarifying questions, and provides personalized product recommendations based on style preferences, budget, and past behavior. The 'personal shopper' can also create complete outfits, find matching accessories, and notify users of sales on their favorite items, significantly enhancing the user experience and driving sales.
Key Features
- Natural Language Understanding (NLU)
- Personalized product recommendations
- Style and preference analysis
- Automated up-selling and cross-selling
- Seamless integration with e-commerce platform
- 24/7 customer assistance
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